Fundamentals of Records and Information Management

Records and information are the backbone of organizational operations, serving as evidence of business activities, legal compliance, and decision-making. Without proper management, organizations risk inefficiency, security breaches, and legal penalties. Establishing a strong foundation in records and information management ensures that both physical and digital data are properly captured, classified, stored, and disposed of in accordance with best practices and regulatory standards.
The “Fundamentals of Records and Information Management” course introduces participants to the principles, frameworks, and practical tools that underpin effective records management. Designed for administrators, compliance officers, and information managers, this program provides the knowledge needed to implement systems that support organizational efficiency, accountability, and transparency.
Module 1. Introduction to Records and Information Management
-
Definitions and scope of records and information management
-
Importance of records for organizational success
-
Key principles of ISO 15489 and other standards
Module 2. Records Lifecycle and Classification
-
Creation, use, maintenance, and disposition of records
-
Classification systems and taxonomies
-
Metadata and indexing for effective retrieval
Module 3. Physical Records Management
-
Best practices for paper filing systems
-
Storage, security, and access controls
-
Transitioning from physical to digital records
Module 4. Electronic Records Management
-
Features of electronic document and records management systems (EDRMS)
-
Ensuring authenticity, integrity, and accessibility
-
Challenges of digital preservation
Module 5. Legal and Regulatory Considerations
-
Compliance requirements in records management
-
Retention and disposal policies
-
Data protection and privacy laws (GDPR and beyond)
Module 6. Risk Management and Security of Records
-
Identifying risks in records handling
-
Protecting sensitive and confidential information
-
Disaster recovery and business continuity planning
Module 7. Implementing Records Management Policies
-
Developing organizational policies and procedures
-
Roles and responsibilities of records managers
-
Gaining stakeholder buy-in for effective implementation
Module 8. Emerging Trends in Records Management
-
Impact of cloud technologies and AI on records management
-
Digital transformation and information governance
-
Future skills for records professionals
The Fundamentals of Records and Information Management course builds a strong foundation for managing information effectively across its lifecycle. By covering essential concepts such as classification, compliance, and digital systems, participants gain the practical skills to safeguard records while ensuring organizational efficiency. Graduates of this course will be well-positioned to design and implement systems that meet today’s regulatory demands while preparing for future innovations in records management.